Inbound Contact Centers
Balance service, support and budgets. Unify multi-channel contact center systems route, track and help resolve customer contacts—however they reach you.
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Outbound Contact Centers
Seamlessly manage calling records, agent workflow and campaign strategies in your contact center, so that you can build even stronger customer relationships—all while keeping costs in check.
Learn more about Outbound Contact CentersInteractive Voice Response
Enable your customers to access and manage their own service experience—and ultimately resolve their queries—at a fraction of the usual cost.
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Workforce Optimization and Management
Our performance management solutions provide you with tools to monitor, measure and manage your contact centers.
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On-Demand and Cloud Contact Centers
Get all of the contact center applications you need—without the cost and complexity of having to purchase, install, integrate, maintain and support it all.
Learn more about On-Demand and Cloud Contact Centers