Communications software

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It’s a world of tablets and smartphones. It’s not about a big box in a closet.

It’s about agility. Scalability. Flexibility. It’s about working intuitively, wherever you are, with whomever you need.

It’s the new way to work.

Communications is software

What used to be a room with dedicated hardware is now an application in the cloud or datacenter. Or, if you prefer, on your premises. Or a hybrid.

What used to be a phone system is Unified Communications. It’s all that was separate, now seamlessly together. Voice, audio, and video conferencing, online collaboration, email, text, voice messaging, contact center. Presence to show availability. One Number Service, so calls follow you on the device of your choice, without giving out multiple numbers.

And everything is mobile, so work is what you do, not where you do it.

More. Much more.

Communications software by Unify unleashes your teams to focus on maximizing what they do without being restrained by technology or by location.

Interactively work on documents. Sketch an idea, freehand, so others see what you’re thinking. Share the real information only conveyed by body language and facial expression. Let others join your team on the fly.

Across the globe like it was across the table. 

For less. Much less.

UC software lets your CFO recover expenses dedicated to infrastructure real estate, cooling and power, and reduce travel budgets. Software Assurance and subscription licensing allow Accounting to work with predictable cost models.

IT staff can scale users up or down, flexibly allocate features, and onboard a new location or seasonal workers without worrying about infrastructure. And because it’s software, Unify and its partners can design, implement, and manage it for you, freeing them to focus on mission-critical work.

Communications software from Unify. A better way to work.

It's a new way to work.

Communications software FAQ

Software still requires hardware to operate, doesn’t it? How is this different?

It depends on your approach. If your needs are best served with a cloud or data center model, nothing more is required than what you already use for networking and/or internet connectivity (except that it must meet Quality of Service standards to maintain session quality and reduce jitter.) You can even use existing desktop and mobile devices for clients instead of phones; it’s up to you.
If you prefer an on-premises model, the old dedicated PBX is replaced by industry-standard rack-mounted servers. VMware compatibility lets you minimize your footprint further by sharing server space with other applications. And, significantly, Unify employs an elegant design resulting in fewer servers than competitive offerings – as few as two servers for up to 100,000 users.

What is a subscription licensing purchase model?

Also known as Enterprise Licensing Agreements, or ELAs, subscription licensing means you purchase (or relinquish, if downsizing) only a user license to serve staff. These are usually allotted in bundles based on feature sets and number of users, and renewed monthly. If deploying a cloud or data center solution, these ELAs are generally the only expense, other than phones (if opted for.) If deploying a premises solution, additional impact to infrastructure is generally negligible, usually limited to additional server or server space for added applications.

Does communications software impact my accounting?

Naturally, confer with your accountant for specific guidance. But, generally, employing a software-based communications strategy lets you shift expenses from your capital budget (CapEx) to your operating budget (OpEx.) A cloud or data center strategy generally has the greatest impact on OpEx vs CapEx. But even a premises strategy employing software communications impacts these budgets, as there is less hardware to purchase and, so, less impact on capital expenditures.

Does communications as software impact development times?

Absolutely. Anything that minimizes (or eliminates) changes to hardware has a positive impact on development schedules. A software approach lets your vendor be more agile in bringing on new capabilities and lets you be more responsive to changes in your market.

What is Software Assurance, and how does it help me?

Software Assurance, or SA, is an industry term for a flat-fee program ensuring that you stay current with the most recent software upgrades as they become available. Such programs positively impact both your operations and your budget. You never have to worry about falling behind and then dealing with the operational challenges and costs of catching up. And, as a flat, scheduled fee, it makes budgeting more predictable.

Beyond SA, how can Unify protect me from getting dead-ended with a specific solution?

Unify has a long, admirable history of providing a clear road forward as new technologies are developed. From enabling its legacy HiPath 4000 hybrid IP-TDM PBX to evolve into the pure IP-based OpenScape Enterprise, to ensuring that current OpenScape users can upgrade smoothly to emerging solutions, such as Circuit, Unify keeps you current.

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