White Papers

Unify is committed to providing up-to-date information about technologies and services. In this section you'll find authoritative reports and educational documents to download that can help you to make informed decisions about the best technologies to suit your business or organization.

3rd Party White Papers

 

Video-Enabled Unified Communications

Frost and Sullivan’s white paper discusses Redefining Video to Meet its True Promise. Video will play a critical role in enabling the high-performance workplace of the future.

Download the White Paper

Enterprise Connect 2013: UC RFP

For a second consecutive year, OpenScape UC scored highest in the Enterprise Connect 2013 UC mock RFP session. We surpassed six top competitors, including Cisco and Avaya by consistently scoring well in all categories, with top scores for conferencing functionality and CEBP (Communications-Enabled Business Processes.) For an independent view of how we help you amplify team performance, download the paper. 

Download the White Paper

Virtualization in the Contact Center - Best Practices for Success

In this white paper Irwin Lazar Vice President, Communications and Collaboration Research, Nemertes Research takes an in depth look at Virtualization within the contact center.

Download the White Paper

 

Unify White Papers

 

Work With Me - The Business value of collaboration & How to Make it Work

New research shows that beyond a nice ROI for technology  and services, collaboration has clear correlations to  business performance.

Download the White Paper

De New Way to Work, een werk in uitvoering

De NW2W is geen duidelijke richtlijn die u de enige juiste weg wijst. Er leidt geen recht pad naartoe. Toch is het belangrijk om vanaf het begin te weten waar het uiteindelijk naartoe leidt zonder het fundamentele doel uit het oog te verliezen: de bedrijfsprestaties te verbeteren.

Download the White Paper

Circuit inspireert nieuwe gedragspatronen

Negen op tien respondenten zeggen dat de kernfunctionaliteiten van Unify’s Circuit portfolio een strategische voorsprong bieden aan bedrijven die ze implementeren. De respondenten vernoemen one view, levendige conversaties, naadloze verbindingen, intelligente ruimtes, het volgen van gedachtegangen en intuïtief gebruik. Wat maakt Circuit zo verschillend van de NW2Woplossingen van andere leveranciers?

Download the White Paper

NW2W = BW2W?

De Nieuwe Manier van Werken stelt zowel werkgevers als werknemers voor de uitdaging om met een heel gamma van nieuwe vrijheden om te gaan. Tijdstip, locatie, het soort van technologische hulpmiddelen,… niets ligt nog vast. Maar hoe kan dit op een efficiënte en productieve manier en hoe ervoor zorgen dat niemand de pedalen verliest?

Download the White Paper

Thought Trails™ - Faster access to knowledge

Today, conversations happen across multiple devices and
communication channels. Having a tool that brings together these multi-modal conversations into one place can deliver an experience that becomes a big advantage for you, your customers and your employees.

Download the White Paper

Intelligent Spaces - Boosting team focus

In today’s complex world of free-flowing and readily accessible information, how do you make sense of it all while maintaining focus on what’s really important?

Download the White Paper

Web RTC – The Next Generation of Communications

A seismic shift is underway that has the potential to change the way communications infrastructures are developed across the public and private sector. If applied correctly, it can be the forerunner of a new approach enabling ways of working that deliver real financial benefits.

Download the White Paper

A New Way to Work

This white paper, the first in a new series on the New Way to Work, introduces the critical topic of engagement and discusses why engagement is vital to enterprise performance

Download the White Paper

A New Way to Work in Healthcare

Healthcare Teams that Focus on Patient Engagement

Download the White Paper

Unify Mastery Program encourages new way of working

Successfully deploying Unified Communications within an organization involves much more than a clean cutover, operative equipment or step-by-step training.
A white paper by Arnout van Loon - Unify’s Professional Services

Download the White Paper

Thriving on Virtual Teams

A white paper, in collaboration with Vlerick Business School, detailing key information presented at Unify’s amplifyTEAMS: experience! seminar in Brussels’ Cercle de Lorraine - 21/03/2013

Download the White Paper

OpenScape Video and Room Systems

Video is now the fastest growing area of business communication. Unify leverages its worldwide strength and experience in serving the enterprise-wide business market with Unified Communications and Collaboration (UCC) which includes the seamless integration of video into its well received UCC portfolio.
White Paper By Patrick Kleiner and Ines Zengerle-Kremer
Global Product Management OpenScape Video

Download the White Paper

User adoption of UC solutions key to success

Acceptance goes beyond learning new features, it involves embracing a different way of working.

Download the White Paper

OpenScape 4000 Portfolio Journey

You’ve seen all the changes in communications over the last decade. One solution is there every step of the way, adapting, changing, and evolving.

Download the White Paper

Mobile Security

Mobility is good for productivity but also represents a serious risk to information security.

Download the White Paper

Vibrant Conversations

Discover how Vibrant Conversations will have the greatest impact on your teams.

Download the White Paper

Seamless Transitions

Seamless Transitions – from calls to conversations.

Download the White Paper