Commercial and Retail Success Story | Fujitsu Technology Solutions

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Virtualized communications from Unify cut infrastructure costs

Introducing OpenScape Voice to more than 10,000 users at 23 locations delivers 20% cost savings and paves the way for Unified Communications at Fujitsu Technology Solutions.

Task

  • Upgrade of the communications solution to the latest version of OpenScape Voice.
  • Migration of the existing OpenScape Xpressions voicemail solution to unified messaging, while retaining all messages.
  • Conversion of all systems (back end & front end) in one weekend.
  • Punctual implementation with an estimated project duration of 6 months.
  • Joint project team with a consistent project management.
  • Project management, controlling and reporting of the PRINCE2 method used by Fujitsu Technology Solutions.

Solution

  • Construction of a backbone for OpenScape Voice and other OpenScape applications in the Corporate Data Center at Fujitsu Technology Solutions.
  • Migration of 10,000 end devices at 23 locations in just one weekend.
  • Joint project management.
  • OpenScape Xpressions (voicemail/ unified messaging) for around 3,600 users.
  • OpenScape Xpressions Web Client.
  • OpenScape Concierge.
  • Integration of mobile workplaces.
  • Implementation of all communications applications in a virtual server environment.

Benefits

  • Highly reliable and future proof solutions from the market leader in Unified Communications.
  • Seamless migration with no downtime for users.
  • 10,000 users across 23 locations in Europe and South Africa benefit from a centrally provided communications solution.
  • More productive teamwork through integration of mobile and distributed workforce.
  • Cost savings on infrastructure through virtualization and efficient management of resources and applications (incl. maintenance and support)
  • Greater flexibility in the administration of users.

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