Healthcare Success Story | LUNGE ZÜRICH

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LUNGE ZÜRICH

Better breathing in a healthy environment

As the competent point of contact in the Canton of Zurich for all matters related to lungs, air and breathing, LUNGE ZÜRICH helps people with lung ailments and represents their interests in public. Its goal is to improve their quality of life. 

With its professional and committed team and an OpenScape Business solution from Unify, LUNGE ZÜRICH offers an outstanding range of health services, as well as support and treatment of patients with respiratory complaints.

The Task

LUNGE ZÜRICH was satisfied with its “old” telephone system, but it just had to be updated and modernized. The main objective was to create a network between the three existing locations and the head office. There was also a mandate that the existing IP DECT phones could still be used at all locations. And since employees used their workplaces on an alternating basis, desk sharing was a key requirement. Another request was to roll out unified communications (UC) at all locations. The goal was to provide calendar entries of absence notices based on certain rules. Furthermore there was also a need to have the ability of using major UC features on smartphones.

The Solution

Together with its integration partner Axians COM AG, LUNGE ZÜRICH decided in favor of OpenScape Business from Unify – a state-of-the- art all-in-one solution that meets all their key requirements. The new system could be integrated in the existing IT network and the terminal server environment. The existing locations were interconnected using Sunrise MPLS. All UC features can be used within the network, as well as by smartphone. TDM and IP devices run in mixed operation and enable desk sharing.

The Benefits

The networking of all locations and the available UC functions enable free-of-charge Internal calls between the offices. The new system is scalable, so that a fourth location can be easily integrated. The new UC functions and mobile use of the key features provide a more convenient work environment and a higher availability rate of nursing staff. The multi-location chat functionality enables multimedia communication between users and ensures that they are easier to reach. The system is future-proof and supports VoIP and All-IP.

Download the full LUNGE ZÜRICH Success Story PDF

Provided by

Unify Partner

Swisscom

Axians COM AG
Technoparkstrasse 1

8021 Zürich, Switzerland

www.axians.com

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