Manufacturing Success Story | PESA Bydgoszcz

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Unified Communications supports lean operations, high productivity, quick ROI

Unified Communications (UC) solutions from Unify and an integrated, state-of-the-art Internet Protocol (IP) backbone, have expedited company processes and production coordination between PESA’s Bydgoszcz headquarters and its subsidiary plant in Mińsk Mazowiecki.

Task

In 2010, when PESA Bydgoszcz acquired an in-kind company in the central Polish town of Mińsk Mazowiecki, a main task was to implement its Enterprise Resource Planning (ERP) management system, used since 2008, across the entire organization including the new site.

To make this integration successful, significant improvements to the company’s communication infrastructure and processes were needed. The company wanted to implement these IT upgrades as quickly as possible to minimize the cost and inconvenience of recurring trips and on-site training between headquarters and Mińsk Mazowiecki. Unify's UC solutions proved to be the perfect answer to this challenge.

Solution

  • OpenScape Office HX V3
  • OpenScape Web Collaboration
  • 2 x HiPath 3800 V9 IP Communication Server

Benefits

OpenScape Office architecture allowed for full integration of all UC components (voice, video, web, mobility), placing them in one efficient, safe and user-friendly work environment. The result was a multimedia digital bridge between PESA’s two locations, a link that significantly improved production management processes and internal communication.

Modern, mobile solutions allowed for effective desk work and removed unnecessary expenses. Refining contract details, collaboration using shared documents, conversations via internal lines, training sessions, and communication with subcontractors were significantly faster, resulting in measurable savings. 

Download the full PESA Bydgoszcz Success Story PDF

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