White Papers

Unify is committed to providing up-to-date information about technologies and services. In this section you'll find authoritative reports and educational documents to download that can help you to make informed decisions about the best technologies to suit your business or organization.


Unify White Papers


Harmonize your communications experience

Recently, ZK Research found that 80% of enterprises offer some level of support for ‘bring your own device’. But can today’s anywhere worker be more responsive, more productive and more collaborative than ever before?

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Five ways that mobility will change your contact center

We used to discuss how mobile communications was poised to change how we work and communicate; it almost sounds quaint in retrospect. Because mobility hasn’t just changed things; it has obliterated old models, personal and professional, and replaced them with new ones including within Government contact centers.

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Work With Me - The Business value of collaboration & How to Make it Work

New research shows that beyond a nice ROI for technology  and services, collaboration has clear correlations to  business performance.

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WebRTC – The Next Generation of Communications

A seismic shift is underway that has the potential to change the way communications infrastructures are developed across the public and private sector. If applied correctly, it can be the forerunner of a new approach enabling ways of working that deliver real financial benefits.

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A New Way to Work

This white paper, the first in a new series on the New Way to Work, introduces the critical topic of engagement and discusses why engagement is vital to enterprise performance

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A New Way to Work in Healthcare

Healthcare Teams that Focus on Patient Engagement

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OpenScape 4000 Portfolio Journey

You’ve seen all the changes in communications over the last decade. One solution is there every step of the way, adapting, changing, and evolving.

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Mobile Security

Mobility is good for productivity but also represents a serious risk to information security.

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Vibrant Conversations

Discover how Vibrant Conversations will have the greatest impact on your teams.

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Seamless Transitions

Seamless Transitions – from calls to conversations.

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Security within and beyond the boundaries

OpenScape UC Firewall and OpenScape SBC are ideal solutions in a two-level security strategy which is often required by large enterprises and governmental organizations that have strong, and often unique, security requirements and policies.

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IPv6 is driven by the lack of public IPv4 addresses in the near future. Service Providers are currently communicating their ALL-IP initiatives, which will lead to an increased demand for public IP addresses. This Whitepaper describes the most common Unify solution scenarios in an IPv6 context.

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